We passionately work to ensure that the people we serve have access to exceptional affordable quality healthcare services, close to home.We Are here to deliver innovative healthcare that exceeds the highest standards of care and clinical excellence that is accessed by all in the extent of our service area.
We shall go all out to provide the highest quality of healthcare to all our patients and clients at an affordable cost. We will comply with the most stringent possible international standards to ensure that our Patients and clients undergo no risk while being served in this institution. We shall achieve this by
Providing an efficient, customer focused and friendly service coupled with continuous improvement in technology and training.
We aim to create a partnership in good health of trust and respect with all our patients and clients.
Our Core Values
VHRC believes in a hospital community whose members :-
1. Trust, fear and acknowledge God in all their transactions.
2. Are honest and have integrity.
3. Are committed to continuous quality improvement.
4. Espouse team work and create a motivating environment for all.
5. Are creative and innovate in anticipating and meeting the needs of their customer.
6. Are equipped with the latest skills necessary to provide the best customer service.
7. Turn intentions into reality within schedule.
8. Seeks consensus in making key decisions.
9. Create and maintain goodwill within the community.
10. Take care of the environment and make it secure for all.
Our goal is to provide high quality care following our CARES philosophy that conveys Compassion, Accountability, Respect, Excellence and Satisfaction at every point of service delivery by:-
1. continuously improve all our services through quality management.
2. Focus on our patients and deliver high quality service.
3. Involve all our partners in our quality improvement activities.
4. Empower employees to make appropriate decisions.
5. Have the highest degree of respect for one another and value diversity.
6. Use training, teamwork and open communication to enable all employees to achieve their full potential.
7. Recognize and reward employees contributions.
8. Take all reasonable steps to ensure that patient , visitors, staff and all others in contact with the Hospital is afforded the safest possible environment.
9. Maintain the highest ethical standards in protecting the public and the environment.
10. Measure the effectiveness of our activities and monitor progress towards achieving our Vision.